If you are a visitor to an AMZGrow Website or a customer of an AMZGrow Service, then except as expressly set forth below, this Privacy Policy applies to your use of such Website or Service.
If you are a visitor to or user of a third-party website or service (“Third-Party Property”) that utilizes any AMZGrow communication or messaging products (such as the AMZGrow chat widget), then any information you submit to such Third-Party Property (including via the AMZGrow product) is collected under the privacy policy of the owner of such Third-Party Property, and you should contact such owner with any related requests or inquiries you may have.
If you have any inquiries specifically directed towards AMZGrow, please contact us.
At AMZGrow, we respect the privacy rights of our users and recognize the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Websites and Services. As used in this Privacy Policy, “AMZGrow,” “us” and “we” refers to AMZGrow, Inc. and its affiliates. The “Websites” means AMZGrow’s websites (including without limitation www.amzgrow.com and any successor URLs, mobile or localized versions and related domains and subdomains), and the “Services” means AMZGrow’s products, applications and services, in each case in whatever format they may be offered now or in the future. The Websites and Services are collectively referred to herein as the “Offerings.”
1. Information We Collect
Registration and Contact Information We collect information about you when you (a) register to use the Services and (b) otherwise provide contact information to us via email, mail, or through our Offerings. This information you provide may include your username, first and last name, email address, mailing address or phone number.
Payment Information When you purchase the Services, we will also collect transaction information, which may include your credit card information, billing and mailing address, and other payment-related information (“Payment Information”). We describe how Payment Information may be collected and processed in Section 4.
Technical, Usage and Location Information We automatically collect information on how you interact with the Offerings, such as the IP address from which you access the Offerings, date and time, information about your browser, operating system and computer or device, pages viewed, and items clicked. We may also collect location information, including location information automatically provided by your computer or device. We use cookies and similar technologies to collect some of this information. For more information, please see AMZGrow’s Cookie Policy.
Third Party Platforms We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.
Other Information We may collect other information from you that is not specifically listed here. We may use any such information in accordance with this Privacy Policy or as otherwise permitted by you.
Customer Data You may submit various types of information and data into the Services for hosting and processing purposes (“Customer Data”). Customer Data may include, without limitation, (a) personal information such as names, email addresses and phone numbers of your end user customers, potential customers and other users of and visitors to your websites, apps and other properties (“People”), which information may be input into the Services by you or collected by the Services using AMZGrow tags, scripts and other code implemented on such properties, and (b) information contained in communications between you and People using the messaging features of the Services.
2. How We Use the Information We Collect
- To provide, maintain and improve the Offerings and our other products and services, including to operate certain features and functionality of the Offerings;
- To process your inquiries and otherwise deliver customer service;
- To process your payments, we share and use Payment Information as described in Section 4;
- To control unauthorized use or abuse of the Offerings, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal;
- To analyze trends, administer or optimize the Offerings, monitor usage or traffic patterns and gather demographic information about our user base as a whole;
- To communicate directly with you, including by sending you newsletters, promotions and special offers or information about new products and services. Your opt-out options are described in Section 6;
- To deliver you advertising, including by serving and managing ads on the Offerings or on third party sites and to tailor ads based on your interests and browsing history;
- In the manner described to you at the time of collection or as otherwise described in this Privacy Policy.
3. Sharing Your Information with Third Parties
We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances:
- With our parent companies, subsidiaries and affiliates;
- With third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our offerings, or providing, maintaining and improving the features and functionality of the Offerings;
- When we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce a Customer Agreement, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public;
- With third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues;
- With our business partners who offer a service to you jointly with us, for example when running a cross-promotion;
- To process your payments, as further described in Section 4;
- If we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets;
- With a third party if we have your consent to do so.
We may also share aggregated or anonymized information with third parties for other purposes. Such information does not identify you individually. If we are required under applicable law to treat such information as personal information, then we will only disclose it as described above.
4. Payment Information
When you make a purchase on or otherwise pay for the Offerings, your Payment Information is collected and processed directly by our third-party payment processors, Stripe and Payoneer. Any credit card information you provide is processed directly by the applicable processor, and we never receive or store your full credit card information. Each of Stripe and Payoneer commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Stripe and Payoneer may each use your Payment Information in accordance with their own respective privacy policies.
5. Other Access to or Disclosure of Your Information
The Offerings may also contain links to third party websites. This Privacy Policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarize yourself with the privacy policies of such third parties.
The Websites contain features that enable you to post reviews, comments or other content that is publicly viewable. Any personal information you submit as part of those posts can be read, collected, or used by other visitors to the Websites. We are not responsible for the personal information you choose to publicly post on the Websites. Please see our Website Terms of Use for more information.
6. Your Controls and Choices
Opt-Outs We may provide you with the opportunity to “opt-out” of having your personal information used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features of the Offerings to you.
Communication Preferences If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Offerings. Please note, however, that you may be unable to opt-out of certain service-related communications.
Blocking Cookies You can remove or block certain cookies using the settings in your browser but the Offerings may cease to function properly if you do so. For more information, please see AMZGrow’s Cookie Policy.
How We Respond to Do Not Track Signals Your Web browser may have a “do not track” setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Offerings do not respond to this type of signal.
7. Accessing and Updating Your Personal Information
When you use the Offerings, we make good faith efforts to provide you with access to your personal information upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may access, review, correct, update, change or delete your information at any time. To do so, please contact us with your name and the information requested to be accessed, corrected or removed. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical.
Please note that if you cease using the Service or we terminate your access to the Service in accordance with your Master Services Agreement, you may no longer have the ability to access or update your information. We may retain your information as necessary to support the Offerings, comply with our legal obligations or resolve disputes.
8. Changes to the Privacy Policy
We reserve the right to change our Privacy Policy at any time. If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you by email or through notice on the Offerings.
9. No Children Under Age 13
The Offerings are not intended for use by anyone under the age of 13, nor does AMZGrow knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, you may not attempt to register for the Offerings or send any information about yourself to us. In the event that we confirm that we have collected personal information from someone under the age of 13 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 13 and believe that we might have any information from or about such child, please contact us.
10. Your California Privacy Rights and Disclosures
California Shine the Light Law If you are a California resident and we disclose your personally identifiable information to third parties for such third parties’ direct marketing purposes, California’s Shine the Light Law (CA Civil Code Section 1798.83) allows you to request certain information from us about such disclosures. To make a request under the Shine the Light Law, please contact us. Please note that under California law, businesses are not required to respond to such requests more than once during any calendar year.
California Minors At any time, you can delete or remove your posts using the same deletion or removal procedures described above, or otherwise through the Offerings. If you have questions about how to remove your posts or if you would like additional assistance with deletion you can contact our support team. Although we offer deletion capability for our Offerings, you should be aware that the removal of posts may not ensure complete or comprehensive removal of that content or information posted through the Offerings.
11. Security
The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
12. International Transfer of Data
We may from time to time transfer your personal information to other countries outside the United States and make it accessible to our parents, subsidiaries, affiliates and third-party service providers internationally. We will protect your personal information in accordance with this Privacy Policy wherever it is processed. AMZ Grow has self-certified to the EU-U.S. and Swiss-U.S. Privacy Shield.
13. SMS Program Terms
By opting in to receive SMS messages from AMZ Grow, you agree to receive marketing and promotional messages, including offers, updates, and information about our services, such as free Amazon audits and brand analysis.
Consent: SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes, excluding aggregators and providers of the text message services.
Program description: The AMZ Grow SMS program provides marketing messages related to Amazon growth services, promotions, insights, and opportunities to improve your brand performance.
Opt-out: you can cancel the SMS service at any time by texting STOP. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.
Help: reply HELP for assistance or contact us at info@amzgrow.com.
Carriers: carriers are not liable for delayed or undelivered messages.
Rates and frequency: message and data rates may apply. Message frequency varies.
14. Further Information
If you have any questions about our use of cookies or other technologies, please email us.